loading
SHIPPING

Standard Shipping

Orders are shipped via UPS ground or common carrier unless otherwise noted on purchase order or at checkout. We recommend the free shipping (if applicable) or Standard shipping options whenever possible for the least environmental impact. All Vantage stocked product is FOB New Jersey.

Blank Orders

Blank orders received by 5 pm ET are shipped same day during normal business hours (M-F). Note: Time may vary during the holidays or other seasonal peak times.

Decorated Orders

Standard production lead time for decoration (after all approvals) varies by technique. Rush service is available, contact customer service for details.

DECORATION METHODLEAD TIME
Vantage Goods Embroidery3 days
Sequin Embroidery3 days
Laser Applique3 days
Laser Etching3 days
Contract Embroidery4 days
Cap Embroidery4 days
Digital Printing4 days
Heat Transfers5 days
Screen Printing5 days
New logo set-upsAdd 1-3 days (depends on technique/artwork)

Packaging

All embroidered apparel items are folded and polybagged FREE. Screen printed items are bulk packed in printer’s fold. Individual folding for screen printed items is available for $.60(P) each. Ask about special packaging services including Hangtags, Gift Boxes, Cap & Tee Combo Packs, Tee & Beanie Combos and more.

International Shipping

Many products that have been imported in to the US cannot be exported to other countries. It is the customer’s responsibility to check with their freight forwarder to confirm foreign documentation requirements and verify that items to be exported will be released by customs at the final destination. Vantage is not responsible for clearance of our products into the country of destination. Vantage must be notified in advance on all export orders and a signed overseas shipment agreement must be on file prior to order processing. All international shipments, excluding Canada, will be assessed $31.25(v) documentation fee.

Holiday Production and Shipping Announcement

(Effective September 22, 2021 – December 31, 2021)

Due to the challenging global conditions related to supply chain and logistics, Vantage is encouraging all clients to make Holiday gift selections early this year to secure inventory and allow for timely deliveries. We recommend submitting orders by November 15, 2021 to ensure delivery before the holidays.

Extended Decoration Turn-Times

With the increase in order volume, Vantage is implementing extended run times on all decorated orders through December 31, 2021.

  • Vantage Goods Embroidery - 5 Business Days
  • Contract Goods Embroidery - 7 Business Days
  • Headwear Embroidery - 7 Business Days
  • Heat Transfer orders - 7 Business Days
  • Screen Print orders - 10 Business Days

* Please note that decoration turn-time begins after all goods are received for contract orders and artwork has been approved.

Temporary Pause on Rush Orders

To ensure production and decoration quality, Vantage is putting a temporary pause on rush orders through December 31, 2021 as space for rush orders is limited. We know that not all rush circumstances are avoidable, so during this period, you may contact customerservice@vantageapparel.com to get approval to submit a rush order. These orders will incur a 50% decoration rush fee.

Drop Ship Fulfillment must be Pre-Approved in Santa Ana

Drop Ship Fulfillment must be Pre-Approved in Santa Ana Due to the volume of orders in our Santa Ana contract embroidery decoration facility, drop ship order requests must be pre-approved before submitting. You can submit your drop ship order request to santaanaservice@vantageapparel.com. To avoid delays, you can also route your drop ship order to Vantage New Jersey for fulfillment. Contact customerservice@vantageapparel.com to place your drop ship order.

Check Stock with our Inventory Tool

You can quickly check stock by order size to see all available styles on vantageapparel.com. Use our inventory tool at www.vantageapparel.com/inventory. Stock replenishments occur weekly. Active customers can login to vantageapparel.com with their username and password to view live inventory and future inventory by color and size on any product page.

Free Freight for Online Blank Orders of $200 or More

Free freight is valid for standard ground shipping in the continental United States on blank (non-decorated), online orders of $200.00 NET or more. User may mix styles/colors to reach the order minimum. Vantage proprietary brands, Vantage, Vansport; retail brands, Greg Norman, Polo Ralph Lauren, Tommy Hilfiger, Calvin Klein, Eagle, Van Heusen, Xtreme Visibility; and closeout/sale products available for purchase on vantageapparel.com are eligible*. If expedited shipping is required, there will be the option to waive the free freight program. Distributors must log in to vantageapparel.com to receive free freight benefits. Program parameters are subject to change at any time.

*Excluded items include all headwear (caps and beanies), all t-shirts, and blankets. Purchases of excluded items do not count towards earning free freight.