Holiday Production and Shipping Announcement
Effective September 22, 2021 – December 31, 2021
Due to the challenging global conditions related to supply chain and logistics, Vantage is encouraging all clients to make Holiday gift selections
early this year to secure inventory and allow for timely deliveries. We recommend submitting orders by November 15, 2021 to ensure delivery
before the holidays.
Extended Decoration Turn-Times
With the increase in order volume, Vantage is implementing extended run times on all decorated orders through December 31, 2021.
- Vantage Goods Embroidery - 5 Business Days
- Contract Goods Embroidery - 7 Business Days
- Headwear Embroidery - 7 Business Days
- Heat Transfer orders - 7 Business Days
- Screen Print orders - 10 Business Days
* Please note that decoration turn-time begins after all goods are received for contract orders and artwork has been approved.
Temporary Pause on Rush Orders
To ensure production and decoration quality, Vantage is putting a temporary pause on rush orders through December 31, 2021 as
space for rush orders is limited. We know that not all rush circumstances are avoidable, so during this period, you may
contact firstname.lastname@example.org to get approval to submit a rush order. These orders will incur a 50% decoration rush fee.
Drop Ship Fulfillment must be Pre-Approved in Santa Ana
Drop Ship Fulfillment must be Pre-Approved in Santa Ana Due to the volume of orders in our Santa Ana contract embroidery
decoration facility, drop ship order requests must be pre-approved before submitting. You can submit your drop ship order
request to email@example.com. To avoid delays, you can also route your drop ship order to Vantage New Jersey
for fulfillment. Contact firstname.lastname@example.org to place your drop ship order.
Check Stock with our Inventory Tool
You can quickly check stock by order size to see all available styles on vantageapparel.com. Use our inventory tool at
www.vantageapparel.com/inventory. Stock replenishments occur weekly. Active customers can login to vantageapparel.com
with their username and password to view live inventory and future inventory by color and size on any product page.
Orders are shipped via UPS ground or common carrier unless otherwise noted on purchase order or at checkout. We recommend the free shipping
(if applicable) or Standard shipping options whenever possible for the least environmental impact. All Vantage stocked product is FOB New Jersey.
Blank orders received by 5 pm ET are shipped same day during normal business hours (M-F). Note: Time may vary during the holidays or other seasonal peak times.
Standard production lead time for decoration (after all approvals) varies by technique. Rush service is available, contact customer service for details.
|Decoration Method||Lead Time|
|Vantage Goods Embroidery||3 days|
|Sequin Embroidery||3 days|
|Laser Applique||3 days|
|Laser Etching||3 days|
|Contract Embroidery||4 days|
|Cap Embroidery||4 days|
|Digital Printing||4 days|
|Heat Transfers||5 days|
|Screen Printing||5 days|
|New logo set-ups||Add 1-3 days (depends on technique/artwork)|
All embroidered apparel items are folded and polybagged FREE. Screen printed items are bulk packed in printer’s fold. Individual folding for
screen printed items is available for $.60(P) each. Ask about special packaging services including Hangtags, Gift Boxes, Cap & Tee Combo Packs,
Tee & Beanie Combos and more.
Many products that have been imported in to the US cannot be exported to other countries. It is the customer’s responsibility to check with their
freight forwarder to confirm foreign documentation requirements and verify that items to be exported will be released by customs at the final
destination. Vantage is not responsible for clearance of our products into the country of destination. Vantage must be notified in advance on
all export orders and a signed overseas shipment agreement must be on file prior to order processing. All international shipments, excluding Canada,
will be assessed $31.25(v) documentation fee.